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Oya Communications is a fully functional 24/7 Customer Service Call Center. 
We offer a full range of services:
 

A

SERVICES FOR MAJOR HEALTHCARE COMPANIES

  • Welcome Calls

  • Appointment setting

  • Transportation Services

  • Member services

  • Provider services

  • Claim Management

B

OUTREACH SERVICES AND TOLL-FREE SERVICES

  • Lead generation

  • Surveys

  • Follow ups

  • Technical Support

  • Community outreach

  • Product inquiries

  • Billing and account support

  • Complaint Resolution

  • Roadside assistance

C

SERVICES FOR LEGAL SECTOR

  • Legal intake and screening

  • Case management support

  • Document preparation and drafting

  • Research and analysis

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D

HIPAA STANDARDS

  • At OYA Communications, we strictly adhere to HIPAA standards by using encrypted communications and secure authentication protocols to protect sensitive information.

  • Our staff receives continuous training on HIPAA compliance.

  • We frequently audit and update our systems to maintain the highest level of security and compliance with industry regulations.

E

ADDITIONAL IMPLANTATION FOR SATISIFACTION

  • Client Relationship Management

  • Performance Metrics

  • Diversity and inclusion Initiatives 

Service Inquiry Form

Background

Interested in joining our team?

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